One Stop Shop Workshop


The NES identified key challenges that affects the development of Palestinian exports,  key measures have been recommended to overcome challenges and facilitate the penetration of Palestinian exports into regional and international markets. Based on the priorities identified in the NES, the Palestinian Export Council’s 2016/2017 action plan reflects the top priority measures that are considered of vital importance to the Palestinian exporters. One of these priorities is developing a one stop shop for exports in general and for agribusiness in specific and efficient export quality control for dates.

Export procedures are key challenges facing Palestinian exporters, for example, the time needed to issue export certificates for agriculture products is estimated at 5-7 days, resulting in increasing the transaction cost which affects the competitiveness of exported products in regional and international markets.

Supporting the establishment of the PEC and its secretariat is considered a high priority to guarantee fluent and professional implementation of the NES, and to direct all available resources towards achieving the agreed upon national export objectives

Palestinian Market Development Programme (PMDP) and Palestine Trade Center (Paltrade) signed an agreement aiming to support Paltrade, as NES Secretariat, in implementing activities related to the Palestinian Export Council 2016 action plan. PMDP support will include supporting the establishing a One-Stop-Shop for export procedure.


A detailed system will be formulated in general, the action will target formulating and installing OSS system for the agribusiness exports and dates in specific.

In addition and since dates is becoming one of the most important Palestinian exports, and is expected to double in few years. Palestinian dates have gained good reputation in international markets. The sustainability of this good image “which will increase dates exports continuously” will largely depend on the sustainability of exporting high quality dates that meets the requirements of customers in destination markets in addition to the national and international standards. Accordingly a detailed mechanism that will ensure that the exported dates meet the national and international quality standards will be formulated.


In this regard PalTrade in fully partnership with, MoNE, with the support of PMDP, a UK Aid and EU funded programme implemented by DAI Europe, conducted the national dialog for all relevant stakeholders to have main related inputs toward developing a One- Stop- Shop for export procedures. The workshop conducted on Wednesday November 4, 2017 in Ramallah targeted many relevant stakeholders from public and private sectors. 35 participants attended the workshop.

The workshop has large impact in terms of strengthening the networking between all related parties and having one vision toward facilitating export procedures by developing  a One- Stop- Shop.


Workshop Objectives:

  1. Provide an overview of the OSS for export project, its objectives and intended results
  2. Explain the details of the implementation methodology
  3. Review other countries who developed similar OSS for export
  4.  Open discussion to get feedback on the implementation plan